Privacy Policy – fortuneshopy.com

Determination of personal information of users

• Effective Date: [28/3/2025]

• Last Updated: [28/03/2025]

1. Information We Collect

We collect the following types of information when you use our website:

a. Personal Information

• Name, email address, phone number, shipping & billing address.

• Payment details (processed securely via third-party payment gateways)

• Login credentials (if you create an account)

b. Transaction & Order Details

• Order history, payment records, refunds, and cashback transactions

• Referral program data, including referral earnings and commissions

c. Technical & Usage Data

• IP address, browser type, device information

• Cookies and tracking technologies to enhance user experience

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing & Delivery: To process your purchases, provide tracking updates, and manage returns.

• Cashbacks & Referral Commissions: To calculate and process cashback rewards and referral commissions.

• Customer Support: To respond to inquiries, complaints, and support requests.

• Marketing & Promotions: To send special offers, discounts, and referral updates (you can opt out anytime).

• Security & Fraud Prevention: To monitor transactions and prevent fraudulent activities.

3. Sharing & Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

• Logistics Partners: For order fulfilment and delivery.

• Payment Processors: To process transactions securely.

• Marketing & Analytics Providers: To improve user experience and marketing strategies.

• Legal Authorities: If required by law or to protect against fraud.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance and personalize your shopping experience.

• Remember your preferences for faster checkouts.

• Analyse traffic and optimize our website.

5. Data Security & Protection

We implement strong security measures to protect your personal data, including:

• Secure encryption for transactions

• Firewall protection

• Restricted access to sensitive data

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.

• opt out of marketing communications at any time.

• Disable cookies via browser settings.

7. Third-Party Links & Services

Our website may contain links to third-party websites (e.g., payment gateways). We are not responsible for their privacy practices, so please review their policies before sharing your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Last Updated" date.

9. Contact Us

For any privacy-related questions or concerns, contact us at:
📧 support@fortuneshopy.com
📞 +919491565060