Delivery Policy – fortuneshopy.com

1. Shipping & Delivery Timelines

• We process all orders within 24-48 hours of confirmation.

• Delivery timelines vary based on location:
  o Metro Cities: 3-5 business days
  o Other Cities & Towns: 5-7 business days
  o Remote Areas: 7-10 business days

• In case of delays due to unforeseen circumstances, we will notify you via email or SMS.

2. Shipping Charges

• Free shipping on orders above ₹__1000_ (customize based on your business).

• For orders below this amount, a nominal shipping charge of ₹_50__ applies.

3. Order Tracking

• Once your order is shipped, we will provide a tracking ID via email/SMS.

• You can track your order under the ‘My Orders’ section on our website.

4. Cashbacks & Discounts on Delivery

• Any cashback rewards or discounts applied to your order will reflect in your account within 24-48 hours after delivery.

• Cashbacks may be used for future purchases or withdrawn as per the cashback policy.

5. Referral Commissions

• If you have referred someone, your commission will be credited once their order is successfully delivered and past the return period.

• Referral earnings can be used as store credit or transferred as per the referral policy.

6. Order Modifications & Cancellations

• Before Dispatch: You may modify or cancel your order within 12 hours of placing it..

• After Dispatch: Cancellations are not possible once the order is shipped. However, you may return the item as per our Return & Refund Policy.

7. Non-Delivery & Reattempts

• If delivery fails due to incorrect address or unavailable recipient, a second attempt will be made.

• If the order remains undelivered after two attempts, it will be returned to us.

8. International Shipping

(Currently not applicable)

9. Contact Us

For any privacy-related questions or concerns, contact us at:
📧 support@fortuneshopy.com
📞 +919491565060